There is no better input than client testimonials. We don’t just like receiving and reading your reviews… WE LOVE IT.
We would also just like to personally thank each and every client who has taken the time to write a review. Your feedback truly is priceless and appreciated.
We pride ourselves on our dedication to delivering outstanding customer service and world-class workmanship in all that we do. Your feedback means the world to us.
I just wanted to take the time to say that I was really impressed with Tembi’s excellent service and follow up when my Kia Rio (Pool Wize) was in for repairs with you guys. She is a real gem! So friendly, efficient and sunny. What a pleasure to talk to! She actually has such a wonderful phone manner that any call from her left me with a big smile on my face.
That is the type of staff that is worth their weight in gold!
Thank you. I hope that this email finds it’s way to management.
Louise Corrans Hughes
Please will you convey my thanks and congratulations to your management on the excellent manner and work that was afforded me by all your staff during the repair of my Toyota Etios.
It was really a great pleasure to be served by all of you. Very sincere regards.
I would like to express my appreciation for the most professional and friendly manner in which you all handled the repairs to my vehicle, it is refreshing and encouraging to know that this type of first-class service still exists today – well done and thanks!
Also, a big thanks for going the extra mile and spraying my passenger door, not included in the claim, at no cost to me. Keep it up Giorgios.
After a recent auto accident, I dreaded the thought of visiting an auto body repair establishment until I visited Giorgios. My goodness, what an experience. The ladies at reception were courteous, helpful, efficient and an absolute delight to talk to.
Please accept my compliments and appreciation for service excellence I have seldom experienced in my many years. This went a long way in easing the anxiety and trepidation. Kind regards
Good day to you Emma and I hope that you have enjoyed Heritage Day and the long weekend!
Firstly, I am so sorry that I didn’t pop in for coffee last Monday, but you can blame your guys (John & Co) for being so efficient!! I had hardly driven into your premises and I had 3 guys testing and replacing 2 light bulbs for me, then sending me on my way – all within about 3 minutes!! What service!!
However, and most importantly, I just wanted to say a very big ‘thank you’ – from me, my brother Mike and Rusty – to you, John and all the team for your efficiency, friendliness and for doing such a brilliant job on my beloved car. I am so glad that I brought it to you and insisted to the insurers that you were my preferred choice, one of the best decisions I have ever made. Giorgios is one totally professional company all round and I shall be recommending you wherever and whenever possible!
Take care and be safe. Kindest regards
We were not only so impressed by your caring reception but also the outstanding service we received by your warmhearted staff.
Our Miss Figgy (Ford Figo) had a pristine makeover which saw her dancing and prancing proudly all the way home to her nest in Palm Beach.
Wonderful job. More than satisfied. Georgio’s is the best customer service experience I’ve had across any industry, ever.
Tell the insurer to send all their clients there!!
Dear Merisca, Thank you very much for your quote, and the excellent paint finish on the repair as well as your information passed on to me on the progress of the work being done.
Your price was fair, and the workmanship was first class.
JOB WELL DONE.
Looking forward to your work thanks for such warm welcome on that day.
Susan, It has been absolutely delightful to deal with you guys. Thank you so much for your wonderful service. I wish you all the best.
I wish to convey my sincere thanks and appreciation for an excellent and professional service received from your company. My Jeep Renegade was involved in an accident and my insurance authorised Giorgio Express Auto Body Repairs to repair the vehicle. There was a delay due to the non-availability of parts from the dealer. I was updated on the progress from day one through SMS and email. I was phoned twice a week. The day I came to collect the vehicle, I was warmly welcomed and offered something to drink. This was my first time to get this kind of service from a garage. My car was clean and I was shown the area where the damage occurred. Yesterday, I received an email and SMS again about the update on the outstanding parts from the dealer.
My wish is that you will find the time to thank and commend all employees involved in the process of getting my vehicle repaired. Since I once worked in the similar environment, I know that, there were different sections or units involved making sure that a service of high standard was provided by Giorgio Express Auto Body Repairs.
A job well done, keep it up with your good work
I am not sure who this email belongs to, but I just want to express my thanks for the excellent manner that my family and I was treated at your premises when my vehicle was towed in on Monday.
The ladies in the front office, the men on the outside and the driver that took me to collect my hired car. I must say the politeness, respect, and friendliness was second to none.
I really hope more businesses had people of this calibre working for them.
From myself and my family, we want to thank you for your hospitality and we wish you and your company all the best and all the blessing possible.
Good Day Susan,
Thank you for the return of my Kia much earlier than anticipated.
Not only was the bonnet of the car beautifully repaired but the whole vehicle was also cleaned inside and out including the engine area which was really appreciated. Please convey my appreciation to everyone involved at all stages of the process and I will definitely recommend Giorgio Express Auto Body Repairs to friends and family in future.
It’s with the greatest joy I write this review. Before I jump into the full review here is a synopsis and overview.
Company: Giorgio Express Auto Body Repairs
Contact person:Tembi Chiya
Work done:Full auto body protection glaze and hi-precision polish
Vehicle:2014 BMW X3, White
I recently acquired a white 2014 BMW X3 from a family member who resides in Johannesburg. Fortunately, the vehicle was very well looked after. However, as you would expect from any car that is 4 years old, it had some obvious wear and tear and general environmental damage to the paintwork. Such as minor stone chips, scratches, paint swirls as well an overall dullness to the paint and its gloss finish.
I decided to inquire about a full auto body projection glaze and hi-precision polish from Giorgio Express Auto Body Repairs. This is a very important part of proper car maintenance, especially considering the wonderful things salt air does to vehicles down here on the coast.
I called and spoke to Tembi Chiya who explained the entire process to me in considerable depth, but in layman terms that the average Joe like myself, could understand. In addition, the cost and work timeframe was made clear right up front. Once the quote was agreed on, I was then assisted with scheduling in the vehicle for the work to be done at a time that was convenient for me. Which I appreciated. There was no pressure or rush being forced onto me which is always reassuring and appreciated.
On arrival to drop off the vehicle I was greeted by an always friendly Tembi. She again ran over the process and time frame the work would take. Simple questions were also asked that I believe people often overlook like ‘have all your items and valuables been removed from the vehicle?’ It might sound silly, but you won’t believe how many times I have left personal items in my car. So, it was a very nice touch and showed their attention to detail and customer service.
After a delicious cup of coffee from their coffee machine, I was offered a ride back to work, which I took. The driver was equally as professional and friendly as Tembi which made the ride back to work very pleasant!
I would say midway through the work being carried out, Tembi gave me a courtesy call just to keep me updated on the progress that had been made so far. Again, this was a nice touch it is quite rare for a company to call and update you… It’s usually the other way around.
I was then contacted again and informed that my vehicle was ready, also worth noting is that this was before the expected due date. I requested to be collected, once again an extremely friendly and well-presented driver collected and kept me company on my way back to Giorgio’s.
Once there, I again had the pleasure of dealing with Tembi whose customer service was flawless. I was then given a full inspection of the vehicle and shown exactly what had been done.
Now for the result on the work that was done.
I must be honest, I did not have the greatest expectations as I have had similar work done to other vehicles from other auto body workshops and the results were always just ok or average.
What I can tell you is this was NOTHING like anything else I have experience in the past. The vehicle was glistening and looks pristine from every angle. Their work did not only meet my expectations but blow them right out of the water. The finishing on the precision polish left the car feeling silky smooth. Not a single imperfection could be found and trust me, I looked and looked.
The work carried out truly restored the vehicle to its former showroom glory and finish. As a bonus, the interior of the vehicle also got a valet treatment. So it matched the exquisiteness of the exterior.
When it came time to settle my bill, there was no hidden costs or surprises, it was exactly what was quoted.
I have since been driving the vehicle for over a month and it still feels silky smooth and looks like a million bucks.
I would HIGHLY recommend Giorgio Express Auto Body Repairs not only for this service but for any auto body repair work you might have. Their attention to detail, workmanship and overall customer service can simply not be beaten.
“What can we say but wow, what fantastic service. We took our car into Giorgio’s for some repairs last Tuesday and right from the time we arrived to the time we collected the car again this morning, we were dealt with in a very friendly and professional manner. We were kept informed every couple of days how work was progressing. Thanks so much to Susan, Thembi and all the other ladies in Reception and to everyone else at Giorgio’s for a great job done and for your fantastic service which is second to none. Mitty and Stew”
“Had to have repairs done here while on holiday in Margate and cannot speak highly enough of their service! The entire team & especially Claude, went out of their way to assist me in a very tight time frame. Whilst one hopes to never have to return to a Auto Body Repair Shop again, if I do, I’ll await for my next holiday to Margate 🙂 Thank you for everything, including the lovely coffee in reception!”
“Great service, friendly staff and attention to detail. What more could you ask? That is why all our vehicles only get repaired by you. Keep up the good work! Thanks again for the beautiful repair to my Juke. Good as new!”
Siviwe Unathi Yehana
“My favourite shop in the whole world, there’s a special place for you in my heart. I enjoyed the time I saved there.”
“This is a great company that not only delivers a great product but has a social conscience too.”
“Broke down on a Sunday Night, called for help, it wasn’t 5 min, tow truck was there (He came from MGT and we were in Oslo), so professional… Thanx again to Marco and Rudolph, it was truly good old fashioned service…”
“Thank you for the awesome service and friendly assistance today! Truly appreciate”
“There’s such an inviting atmosphere there … I’ve been there twice feeling really drained and the presence and the love I received sent me on my way filled with unexplainable joy. I’m grateful to God for such an amazing group of people. Keep it up guys”
“Very professional panel shop”
“client service and professionalism are the benchmarks of this establishment. a most pleasurable experience”
“Consistent providers of the best service in the business!”
“Personal attention and superb workmanship”
Giorgio Express Auto Body Repairs is one of the most sophisticated panel shops in KwaZulu Natal. Our staff are highly qualified and experienced. Together with our state-of-the-art equipment, we are able to ensure that you and your vehicle are in good hands. We specialise in complex and intricate repairs, spray painting and polishing of the highest quality.
For more information:
If you find yourself part of a collision please contact us on our 24-hour line (072) 612-5747 and we will be there to help.
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Approved service centre for: Alpha Romeo, Audi, Chevrolet, Chrysler, Citroen, Dodge, Datsun, Fiat, Ford, GWM, Haval, Honda, Hyundai, Isuzu, Jeep, Kia, Lexus, Mazda, Mercedes Benz, Mitsubishi, Nissan, Opel, Peugeot, Renault, Smart, TATA, Toyota and Volkswagen